Shipping Policy

Last updated: September 7, 2026

Thank you for shopping with 2in1Flags. Many of our products are custom-designed and made to order, so your order may require production time before it is shipped.

This Shipping Policy explains how orders are processed, produced, shipped, and delivered.

Order Processing & Production

Many 2in1Flags products are created specifically for you based on the flags, teams, designs, uploaded artwork, products, sizes, and other options you select.

Because these products are made to order, they must be produced before they can be shipped.

Estimated production time: 2–7 business days.

Production times may vary depending on the product, order volume, customization, manufacturing location, holidays, or other circumstances.

Production time is separate from shipping time.

For example, if an item takes 4 business days to produce and 4 business days to ship, the total estimated delivery time would be approximately 8 business days.

Shipping Times

Once your order has completed production and has been handed to the shipping carrier, estimated shipping times will depend on the destination and shipping method selected.

Typical estimated shipping times are:

• United States: approximately 3–7 business days after production

• Canada: approximately 5–12 business days after production

• Europe: approximately 5–15 business days after production

• Other international destinations: approximately 7–20 business days after production

These are estimates and are not guaranteed delivery times.

Actual delivery times may vary because of carrier delays, customs processing, weather, holidays, destination, or other circumstances outside our reasonable control.

Shipping Costs

Available shipping methods and shipping charges will be displayed during checkout before you complete your purchase.

Shipping costs may vary based on the product, quantity, destination, shipping method, and fulfillment location.

Promotional or free shipping may occasionally be offered and may be subject to additional conditions.

Tracking Your Order

When tracking is available, you will receive shipping confirmation and tracking information after your order has been produced and shipped.

Please allow some time after receiving your tracking number for the carrier's tracking system to update.

If your tracking information has not updated for an extended period, contact us at 2in1flags@gmail.com.

Multiple Packages

Your order may arrive in more than one package.

Because our products may be manufactured or fulfilled by different facilities, products from the same order may occasionally be shipped separately.

If this occurs, you may receive multiple shipping confirmations or tracking numbers.

Receiving only part of your order does not necessarily mean the remaining items are missing. Additional packages may still be in production or transit.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before submitting your order.

If you notice an error, contact us immediately at 2in1flags@gmail.com with your order number and the correct address.

Because custom orders may enter production quickly, we cannot guarantee that an address can be changed after an order has been submitted.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be reshipped.

Delayed Packages

Occasionally, packages may be delayed after leaving our fulfillment facility.

Carrier delays, severe weather, customs inspections, holidays, transportation disruptions, and other circumstances can affect delivery times.

If your tracking shows that your package is still in transit beyond the expected delivery period, please contact us at 2in1flags@gmail.com and we will help investigate the shipment.

Lost Packages

If tracking indicates that your package may be lost in transit, contact us at 2in1flags@gmail.com.

Please include your order number and any relevant tracking information.

We will review the shipment and, when appropriate, work with the carrier or fulfillment provider to determine the appropriate resolution.

Packages Marked as Delivered

If your tracking information shows that your package was delivered but you cannot locate it, please first:

• Check around your delivery location

• Check with other members of your household

• Check with neighbors, reception desks, mailrooms, or building management where applicable

• Contact the shipping carrier for additional delivery information

If you still cannot locate the package, contact us at 2in1flags@gmail.com and we will assist where possible.

Damaged or Incorrect Orders

Please inspect your order when it arrives.

If your product arrives damaged, defective, incorrectly printed, or you receive the wrong item, contact us as soon as possible at 2in1flags@gmail.com.

Please provide your order number and photographs showing the item and the problem when possible.

Depending on the circumstances, we may arrange a replacement, reprint, or refund in accordance with our Return & Refund Policy.

International Shipping

2in1Flags may ship to international destinations where shipping is available at checkout.

International shipments may be subject to customs inspections, import duties, taxes, VAT, brokerage charges, or other fees imposed by the destination country.

Unless otherwise stated during checkout or required by applicable law, these charges are the responsibility of the recipient and are not included in the product or shipping price charged by 2in1Flags.

Customs processing may also delay delivery.

We recommend reviewing your country's import requirements before placing an international order.

Customs & Import Restrictions

Customers are responsible for ensuring that products ordered from 2in1Flags can legally be imported into their destination country.

We cannot guarantee customs clearance in every jurisdiction.

Orders returned because of unpaid customs charges, refusal of delivery, or import restrictions will be handled according to the circumstances and applicable law.

Order Changes & Cancellations

Because many 2in1Flags products are custom-made, orders may enter production shortly after they are placed.

If you need to change or cancel an order, contact us as soon as possible at 2in1flags@gmail.com.

We will make reasonable efforts to accommodate your request, but once production has begun, we may be unable to change or cancel the order.

Delivery Estimates

Any delivery date displayed on our website, during checkout, or in an order confirmation is an estimate unless expressly stated otherwise.

Production and delivery times may change during periods of high demand, holidays, severe weather, carrier disruptions, or other circumstances outside our reasonable control.

Nothing in this Shipping Policy limits any rights you may have under applicable consumer-protection laws.

Contact Us

If you have questions about shipping or an existing order, contact:

2in1Flags
Email: 2in1flags@gmail.com

Please include your order number when contacting us about an existing order so we can assist you more quickly.